Kick starting a global haircare movement with Josh Wood

Creating the world’s first, hair colour consultation bar

Josh Wood Colour is disrupting the beauty retail industry, challenging the taboo of at-home hair colour head on. Taking inspiration from the brand communications strategy of skincare retail concepts and the customer experience design of beauty halls, we worked with this start-up brand to elevate at-home hair colouring to millions.

To make their brand proposition the next big thing in beauty, we worked with Josh Wood himself to create a forward-thinking retail strategy and brand experience design which repositioned this previously siloed product category. Introducing the haircare industry's first ever hair colour consultation bar in Boots’ ‘store of the future’. We designed a premium visual merchandising display with engaging self-service brand communications alongside an expert, service-led retail proposition, demystifying their pioneering multi-step regime. Our collaborative retail concept made Josh Wood’s 3-step haircare process the new way to care for your hair at-home – with three essential products to easily integrate into your daily beauty routine.

The results speak for themselves. Increased brand awareness, sell-out launch activation, high-profile social media mentions and an increased brand presence in Boots, with their new premium merchandising concept. Not to mention the new consumer haircare movement that followed.

Expert retail design: Josh Wood's expertise shines through at every touchpoint. From being their at the launch to personal product recommendations highlighted on-shelf for self-service customers.
Beauty-inspired design language: We devised a brand communication direction and content strategy to re-engage the brand's audience and expand Josh Wood Colour's appeal to younger generations.
Self-service customer experience design: we created a beauty hall-inspired retail experience, elevating the haircare category with a simple 3-step shopping process - colour, care, conceal.
Youtuber-inspired digital brand experience: in-store, video content shows expert how-to's and demystifies home hair colour, whilst upselling across categories.

Talk to us about creating a world first retail concept

Want to know more about our award winning retail design studio in London and what we can do for your brand, let's talk. You can also head over to our work page and explore other brand experience case studies for global retailers and industry disruptors. And, don't forget to take a look at our Wonder blog for strategic retail insights and creative customer experience inspiration.

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